What product or service will you create this year to shake up the competition?  What are you doing to turn “tradition” upside-down?  You are the expert in your industry; and as an entrepreneur you’ve been up late night thinking about these ideas… But, do you have the resources?  If your daily operation is clogged, noisy,[…]

Many employees, from the executive table to the front lines, often shudder at the though of instituting a quality initiative because of the perceived complexity of the exercise.  And, thanks to the cornucopia of buzzwords and acronyms bandied about during the past decade or so, I really don’t blame them. However, you can experience meaningful[…]